Policies
What you need to know for booking your appointment
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Cancellations
I have a 48 hour cancellation policy, and a 15 minute grace period.
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If you are 15 minutes or more late for your appointment, you may be asked to reschedule and have to pay a cancellation fee of 50% of the service booked.
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Last minute cancellations under 48 hours notice and no shows will be charged the entirety of your scheduled appointment via the card held on file.
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Any appointments canceled the week of a Holiday, will be charged the entirety of your scheduled appointment via the card held on file, regardless of notice.
All last minute (under 48 hours notice) / same day / no shows will require payment before you will be able to book a future appointment.
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Deposits
All first time color/extension clients will be required to leave a deposit to hold the spot.
All deposits are non-refundable, but will transfer once to your next appointment.
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No refunds for services or products purchased.
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Booking
Upon booking online, you will be required to leave a Credit/Debit card on file to secure the appointment. I can not see or use the card. This is purely to secure the time you selected and in the chance of a last minute cancellation or no show, it will be charged for the service.
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If you or anyone you live with/have come in contact with, has/is showing symptoms of ANY illness, please reschedule your appointment.
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All new color/extension clients will be required to come in for a free consultation prior to their appointment.
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If you don't know what service to book, or have questions, please book a consultation.
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Payment
I accept cash, Venmo, credit/debit and electronic payments.
If you chose to use a card as payment it will charge you a 3.5% convenience charge.
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Gratuity is appreciated, and accepted in Venmo or Cash only.
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Please sign below to agree to the above policies
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